Tomorrow. When they open.
Although, really, I'm just going to go back to dialup, for now, so 'cancelled' might be overstating the case. Still, if I ever get broadband, it's NOT going to be through them.
Oh look, they sent an e-mail asking me to rate their service department. Usually I just delete those...
EDIT: Did I mention? They had me set the modem to 'bridge' mode instead of 'router' mode, meaning I no longer can connect to it at 192.168.1.1 to reconfigure it. Like, say, to put it back in router mode. It's a useless lump now. Somehow, they took 'not working at all' and made things WORSE.